Introduction to our
H-ON Consulting Policy has been always oriented to customer satisfaction. In accordance with the Law, this is mutually claimed by many companies in different industries. H-ON Management’s priority has always been to promote those values that inspired the company since its foundation:
- To work with passionate collaborators
- To be precise, on time and to develop a sense of commitment
- To work with ethics, because besides companies, we must respect people and also the environment where we are living
- To be flexible and modest with - and for - our customers, suppliers and competitors.
The Company has implemented the standard UNI EN ISO 9001:2015 in regards to the Quality Management System as a statement for continuos improving. This affects performance and process control, in order to increase our customers satisfaction. H-ON ensures that all the requirements are fullfilled and compliant to the Law.
The company has defined a Quality Policy based on the following fundamental principles and actions:
- To create a brand identity that differs from other companies thanks to the high-quality performance that H-ON guarantees to its customers
- To constantly satisfy customers’ needs, considering the trends of the marketplace
- To guarantee the full satisfaction and the well-being of our employees
- To maintain and update the procedures that fullfill the Quality Management System
- To develop long-time and transparent partnership with our suppliers.
Therefore the company is committed to:
- Increase process efficency throughout a continuos monitoring of performance
- Ensure a high-level of expertise and know-how
- Be flexible and aware in regards to any innovations within the marketplace
- Enhance employees and collaborators, through a motivational system that empowers people and their professional growth
- Demand the highest quality from third parties or collaborators at work
- Ensure a meritocratic place that encourages the teamwork
- Manage all the procedures in accordance with the Law (UNI EN ISO 9001:2015)
- Draft a Strategic Business Plan including all the goals the Company is intended to achieve
- Distinguish H-ON brand image and services from other companies by promoting a constant R&D activity plan to be completed together with customers and suppliers.
H-ON Management assumes all the responsabilites related to this Quality Policy release, by supporting the implementation of this Policy and by involving and assigning specific responsabilities to every collaborators.